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Sales Enquiries

Tel: +44 (0)20 7629 2344
Tel: +44 (0)20 7629 2344
Tel: +44 (0)20 7629 2344

Clivedale London Head Office

73 Brook Street
Mayfair
London W1K 4HX

Tel: +44 (0)20 7629 2344

Privacy Policy

Last updated:  29 October 2018

Clivedale London (“us”, “we”, or “our”) operates the www.clivedale.com (the “Service”). We are responsible for your personal information and how it is used.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service or otherwise make enquiries of us about our developments.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service and responding to your enquiries. By using the Service, or contacting us about the development, your information will be collected and used in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.clivedale.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, telephone number, email address and any further information you chose to provide to use in the “Comments” section of our enquiry form (“Personal Information”).

It is in our legitimate interests to collect this information to allow us to respond to your enquiries and provide you with relevant information to enable you to access the Service. This will always be at your request, and with a view to considering the purchase of one of our properties.

We may also send to you information about future developments and projects that might be of interest to you. Sometimes we will send this information by post where it is in our legitimate business interests to do so and we think you would be interested in similar projects and developments. In some cases, we send this information by email but we will only do so if you have consented to this. If you want to stop receiving these communications, you can let us know at any time.

Log Data

We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

We use this information for our legitimate business interests to ensure that the Service provided is appropriate and presented in the most effective manner, and to analyse how the Service is used more generally.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How long do we keep your information?

We do not keep you information for longer than is necessary. For example, any personal information contained in log data or obtained through our use of Cookies is deleted periodically. Where you have made an enquiry about our developments and services, we will keep this information on file as long as we need that information to communicate with you about your enquiry, or further developments that might interest you. We keep the information we hold under review periodically. We may need to hold onto your information for longer than to simply deal with your enquiry, for example to ensure appropriate record-keeping, to comply with any statutory obligations, deal with comments or complaints or to defend or pursue legal claims.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We never share your information other than in accordance with the relevant legislation. We do not sell your details to any other party.

We may need to disclose your personal information to third parties if we are under a duty to disclose or share in order to comply with any legal obligation or to protect the rights, property, or safety of us, our employees, or others.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant legislation, including the Data Protection Act 2018.

International Transfer

We do not transfer your personal information outside of the EU.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to United Kingdom and process it there in line with the relevant national legislation.

In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Your rights

You have various rights in relation to the information we hold about you. In some circumstances you may have the right to:

  • ask us for access to information that we hold about you
  • have your personal data rectified, if it is inaccurate or incomplete
  • request the deletion or removal of personal data
  • restrict our processing of your personal data (i.e. permitting its storage but no further use)
  • object to certain uses of your information, for example for the communication of any marketing material
  • have your information transferred to another organisation

If you would like to speak to us about these, or have any questions about how we use your information, please let us know.

If you are unhappy, you also have the right to make a complaint to the Information Commissioner’s Office – ico.org.uk

Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiries@clivedale.com, +44 (0)203 705 825.